Domain registrations and domain transfers are non-refundable. Once a domain request is processed, the registry does not provide a refund option.
cPanel Hosting refunds are considered only when the issue is from our side and our team is unable to resolve it for you.
Student hosting is non-refundable. A refund may be considered only if the student's project is not suitable for our infrastructure.
Virtual Private Server (VPS) services are non-refundable because resources are reserved and provisioned for the customer.
PKNIC cards and related PKNIC services are non-refundable once processed.
Web Development and Mobile App Development services may be partially refundable depending on the project type, completed work, and current project stage.
Server Management services are non-refundable because they involve technical time, configuration, monitoring, support, and troubleshooting work.
If you are unsure about your case, please contact our support team. We will review your request and guide you clearly.