Last updated: June 25, 2026
These Terms & Conditions apply to the use of Letout Pakistan services, including domain registration, domain transfer, hosting, VPS, dedicated servers, PKNIC cards, web development, mobile app development, server management, tools, and support services. By using our website or services, you agree to these terms.
You agree to provide accurate, complete, and current information when placing orders, registering domains, requesting transfers, opening support tickets, or using customer account services.
You are responsible for keeping account credentials, domain authorization codes, server access, email accounts, and billing access secure. You must notify us immediately if you suspect unauthorized access or misuse.
Services are activated after order acceptance and payment confirmation, unless otherwise agreed. Prices, renewal amounts, setup fees, and service availability may change from time to time.
You are responsible for renewing services before expiry. Expired domains, hosting, servers, SSL certificates, email accounts, or other services may stop working, enter suspension, incur restoration charges, or become unavailable.
Domain registration, renewal, transfer, and restoration are subject to registry, registrar, and extension-specific rules. Availability checks do not guarantee successful registration until the domain is paid for, submitted, accepted, and confirmed by the relevant registry or registrar.
For transfers, you are responsible for unlocking the domain, obtaining the EPP/Auth code where required, keeping the registrant email accessible, and approving transfer requests on time.
Hosting and server services must be used lawfully and responsibly. You may not use our services for spam, malware, phishing, illegal content, abusive activity, resource abuse, network attacks, unauthorized access, or any activity that harms our infrastructure, customers, partners, or reputation.
We may suspend or restrict services if there is abuse, security risk, non-payment, legal concern, or activity that affects service stability. Customers are responsible for maintaining backups unless a written backup service is included in the purchased plan.
Development, app, migration, and server management work depends on agreed scope, customer cooperation, access availability, content, credentials, third-party service status, and technical limitations.
Changes outside the agreed scope may require additional time or cost. You are responsible for reviewing delivered work, reporting issues promptly, and keeping required third-party accounts active.
You agree not to use our website or services for unlawful, harmful, abusive, fraudulent, or unauthorized purposes. Prohibited activity includes spam, phishing, copyright infringement, malware distribution, credential theft, network attacks, harassment, and attempts to bypass service limits or security controls.
Refund eligibility depends on the service type, billing status, supplier rules, registry rules, and whether the service has already been activated or delivered. Domain registrations, renewals, transfers, restorations, PKNIC cards, licenses, custom development work, and third-party fees are generally non-refundable once processed.
Cancellation of a service does not automatically cancel unpaid invoices, domain renewals, third-party obligations, or completed project work unless confirmed by us in writing.
Support is provided through available channels such as phone, WhatsApp, email, ticket, or customer portal. Response times may vary based on service type, issue severity, account status, and business hours.
Services are provided with reasonable care, but no service can be guaranteed to be uninterrupted, error-free, or immune from all failures. To the maximum extent allowed, Letout Pakistan is not liable for indirect losses, lost revenue, lost data, loss of business, downtime, third-party failures, or issues caused by customer actions, expired services, incorrect configuration, or external providers.
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page. Continued use of our website or services after updates means you accept the revised terms.
For questions about these Terms & Conditions, contact our support team.
Email: [email protected]
Phone: +92 332 0955580